FAQ

Your questions, answered.

What GRLY does, how it fits your routine, and where your data goes. Still wondering? Ask us.

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The basics

What is GRLY?

A supplement tracker for iPhone and iPad. Add what you take, get a reminder when it’s time, tick it off and watch your streak grow. It also reads supplement labels, shows the nutrients in what you take, and keeps a private journal and a weekly check-in.

Is GRLY free?

GRLY is free to download, and GRLY Premium adds extras. The App Store has the details.

Does GRLY give medical advice?

No. GRLY helps you keep track of what you take, and everything in it is for information only. Whether a supplement is right for you is a question for your doctor or pharmacist.

Is there an Android version?

Not yet. For now, GRLY is on iPhone and iPad. Join the Android waitlist, and we’ll email you the day it is.

How do I sign up?

Download GRLY, then continue with Apple, with Google, or with your email and a password.

Your routine

How do I add my supplements?

Scan the label, search GRLY’s library, or create a blend for a few you take together. Not in the library? Type its name and add it as your own.

Will GRLY remind me?

Yes, once you allow notifications. Give each supplement as many times as you like, every day or on the days you choose. Log it, and that day’s reminder for it is cleared.

What if I forget to log?

Go back and fill in the days you missed. With reminders on, a gentle evening nudge catches anything still waiting that day.

Can I take a break from a supplement?

Yes. Pause it, and it won’t count for or against your streak while it’s paused.

Does it count what’s in my multivitamin?

Yes, once GRLY knows what’s inside. Scan its label or build it as a blend, and each nutrient in it is counted on its own.

Your data

Does GRLY sell my data?

No. We don’t sell your data, there are no ad networks, and nothing follows you around other apps or sites. Your data has the details, in plain words.

Is my journal private?

Yes. Entries are stored encrypted, shown only to you, and never read by AI. If you dictate, your phone turns your voice into text, and no audio is kept.

How is my data protected?

It’s encrypted on its way between the app and our servers, and stored encrypted on our servers and your device. Each account sees only its own data.

How do I get a copy of my data?

In the app, Menu, then Settings, then Request my data starts an email to us. Or write to connect@grlyapp.co.

How do I delete my account?

Menu, then Settings, then Delete account, whenever you like. Your data is gone from our systems right away, and from our encrypted backups as they roll over, usually within a week.

Paying for Premium? Cancel it with Apple too, because deleting your account doesn’t stop Apple’s billing.

Premium and billing

What does Premium add?

No monthly limit on label scans, the full reading of each one, and how your nutrients and rituals have gone over 30 days and 6 months. Tracking, reminders, the journal and the weekly check-in stay free, however many supplements you take. Pay monthly or yearly, or once for lifetime; prices are shown in the App Store before you pay.

Is there a free trial?

Yes, for eligible new subscribers. After the free trial, Premium renews automatically unless you cancel. Prices are shown in the App Store before you pay.

How do I cancel Premium?

Apple bills Premium, so you cancel it there. On your iPhone or iPad, open Settings, tap your name, then Subscriptions, then GRLY, and tap Cancel Subscription.

Can I get a refund?

Refunds are up to Apple, so ask them at reportaproblem.apple.com.

I’ve got a new phone. Where’s my Premium?

It comes with your GRLY account, so sign in with the same one and it’s there. If it isn’t, open anything Premium and tap Restore purchase.

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